Our services are accessible to anyone over 30 years of age living in Coquitlam, Port Coquitlam, Port Moody, Anmore or Belcarra, as well as those who have lost a loved one at our Crossroads Hospice Residence. We also provide support for youth and young adults, aged 13 – 29.

We offer a variety of grief support programs and services. For more information, click here.

We offer support specializing in grief and loss, however we are not registered clinical counsellors. At Crossroads we acknowledge that grief is a natural but difficult part of life, so our role is to offer emotional support and a safe place to explore grief. We also make referrals to specialized professionals if further support is needed.

To access our services, call our Adult Bereavement Coordinator at 604-945-0606 extension 1, or email support@crossroadshospice.org. No referral is needed.

To ensure privacy and confidentiality, we do not accept third-party referrals (i.e.: you may not call on someone’s behalf). We encourage you to share our contact information with loved ones that you feel would benefit from our services, so they may reach out to us when they feel ready.

While we do not require a minimum period of time to have passed before you can contact us, it’s important to note we do not provide crisis support. When someone dies, the feelings are so overwhelming that it can leave you feeling terrified. Know that this is not uncommon.

Often within the initial weeks after a death there are arrangements to be made, people to inform, and many other tasks that occupy time and energy. We encourage you to reach out to us after this initial whirlwind has passed. This ensures you can give the necessary attention, love and energy to yourself to begin to explore your loss and grief.

The process of accessing our programs and services are as follows:

• Our Bereavement Coordinator will respond to your inquiry within 2 – 3 business days.

• An initial meeting with our Bereavement Coordinator is the first step to receiving support. Please note, the waitlist for the initial meeting is (on average) 3 - 4 weeks.

• The initial meeting invites an opportunity for us to learn about your grief experience, and to explore which of our programs and services would be a good fit.

• Our program and services are provided by our Bereavement Coordinators, as well as specially trained and experienced Volunteers.

There is no cost to our grief support programs and services.

Though many life events can have a profound impact on wellbeing, at Crossroads our services are specifically for grief resulting from the loss of a person.