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Donate Unwanted Items

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Donation Hours

We accept donations Tuesday to Saturday from 10:00am-3:00pm.

Please bring your donations to the back of the building and ring the doorbell for assistance.

Please note that if donations exceed our storage space, we may have to stop donations temporarily.

  • We highly recommend giving us a call ahead of time to see if we are still able to accept donations for the day. 

  • Thrift Store volunteers would appreciate if donations were put into bags/boxes that are easy to lift and carry.

Alternative nearby drop-off locations:

Eagle Ridge Hospital Auxiliary Thrift Shop, Salvation Army Thrift Store, or Big Brother book bins in Mariner Pub parking lot.

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Share Your Pre-Loved Items

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Please only donate items that are clean and in working condition.

We are not able to repair items and have to pay for disposal.

Donations are accepted at the back of our store. Please ring the doorbell for assistance.

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Donation Items

Please note that if donations exceed our storage space, we may have to stop donations temporarily. We highly recommend giving us a call ahead of time to see if we are still able to accept donations for the day. Thrift Store volunteers would appreciate if donations were put into bags/boxes that are easy to lift and carry.

Important Note : For any questions or concerns about acceptable and non-acceptable donations for our store, please contact us at  604-949-0459.

Crossroads associates have the right to refuse acceptable/unacceptable items.

From time to time the donation centre may be temporarily closed if we cannot accommodate any more donations due to lack of space. Thank you for not leaving donations outside of our building when we are closed.

Sadly, these items are generally ransacked and/or damaged by the weather and therefore are no longer saleable.

Items we accept

Items we DO NOT accept

  • Who is eligible?
    If you are between the ages of 13 and 29, living in the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore or Belcarra) and have experienced the loss of a loved one within the last three years you are eligible to receive support services.
  • How do I access services?
    If you are between the ages of 13 and 29, living in the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore or Belcarra) and have experienced the loss of a loved one within the last three years you are eligible to receive support services. Text or call our Youth and Young Adult Bereavement Coordinator at 604-813-6576, or email youth@crossroadshospice.org.
  • What is the cost?
    There is no cost to our grief support programs and services.
  • What do you offer?
    We offer a variety of grief support programs and services! For more information, click here.
  • I know a grieving youth or young adult - how do I get them support?
    If you are seeking support for a teenager between the ages of 13 – 18, our Youth and Young Adult Bereavement Coordinator would love to chat with you to learn more about them and their experience with grief. You can call our coordinator at 604-945-0606 ext. 2 or email youth@crossroadshospice.org to arrange a time to connect. To ensure privacy and confidentiality, anyone between the ages of 19 and 29 must contact Crossroads on their own. We would love for you to pass along our information to anyone in your life that you feel would benefit from grief support!
  • Do you provide grief counselling?
    We offer support specializing in grief and loss, however we are not registered counsellors. At Crossroads we acknowledge that grief is a natural, but incredibly difficult, part of life. Our role is to offer emotional support and a safe place to explore grief. We also make referrals to specialized professionals if further support is needed.
  • How long do I have to wait after my person has died to contact you?
    There is not a certain amount of time that has to pass before you can reach out. However, it’s important to note we don’t provide crisis support. When someone dies, the emotions that arise are so overwhelming, it can leave you feeling terrified. Know this is not uncommon! The first few weeks after a death are usually a whirlwind, so we often will suggest waiting until these weeks have passed before making an appointment. This ensures you can give the necessary attention, love and energy to yourself to begin to explore your grief.
  • What should I expect?
    The process of accessing our programs and services are as follows: ​ Our Bereavement Coordinator will respond to you within 2 – 3 business days. An initial meeting with our Bereavement Coordinator is the first step to receiving support. The initial meeting is really just to get to learn about you and your grief experience this far. There is never any pressure to disclose more than you are comfortable with. All our program and services are provided by our Bereavement Coordinators, as well as specially trained and experienced Volunteers.
  • Do you provide grief support for non-death losses, like divorce or job loss?
    Though many life events can have a profound impact on well-being, at Crossroads our services are specifically for grief resulting from the death of a person.
  • Who is eligible?
    If you are between the ages of 13 and 29, living in the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore or Belcarra) and have experienced the loss of a loved one within the last three years you are eligible to receive support services.
  • How do I access services?
    If you are between the ages of 13 and 29, living in the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore or Belcarra) and have experienced the loss of a loved one within the last three years you are eligible to receive support services. Text or call our Youth and Young Adult Bereavement Coordinator at 604-813-6576, or email youth@crossroadshospice.org.
  • What is the cost?
    There is no cost to our grief support programs and services.
  • What do you offer?
    We offer a variety of grief support programs and services! For more information, click here.
  • I know a grieving youth or young adult - how do I get them support?
    If you are seeking support for a teenager between the ages of 13 – 18, our Youth and Young Adult Bereavement Coordinator would love to chat with you to learn more about them and their experience with grief. You can call our coordinator at 604-945-0606 ext. 2 or email youth@crossroadshospice.org to arrange a time to connect. To ensure privacy and confidentiality, anyone between the ages of 19 and 29 must contact Crossroads on their own. We would love for you to pass along our information to anyone in your life that you feel would benefit from grief support!
  • Do you provide grief counselling?
    We offer support specializing in grief and loss, however we are not registered counsellors. At Crossroads we acknowledge that grief is a natural, but incredibly difficult, part of life. Our role is to offer emotional support and a safe place to explore grief. We also make referrals to specialized professionals if further support is needed.
  • How long do I have to wait after my person has died to contact you?
    There is not a certain amount of time that has to pass before you can reach out. However, it’s important to note we don’t provide crisis support. When someone dies, the emotions that arise are so overwhelming, it can leave you feeling terrified. Know this is not uncommon! The first few weeks after a death are usually a whirlwind, so we often will suggest waiting until these weeks have passed before making an appointment. This ensures you can give the necessary attention, love and energy to yourself to begin to explore your grief.
  • What should I expect?
    The process of accessing our programs and services are as follows: ​ Our Bereavement Coordinator will respond to you within 2 – 3 business days. An initial meeting with our Bereavement Coordinator is the first step to receiving support. The initial meeting is really just to get to learn about you and your grief experience this far. There is never any pressure to disclose more than you are comfortable with. All our program and services are provided by our Bereavement Coordinators, as well as specially trained and experienced Volunteers.
  • Do you provide grief support for non-death losses, like divorce or job loss?
    Though many life events can have a profound impact on well-being, at Crossroads our services are specifically for grief resulting from the death of a person.
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